We don’t like it when companies nickel and dime us for “hidden” charges after the fact, so we did our best to create a simple pricing structure. However, each organization is different and wants to use different services and features, so we have different fees based on what you use.

In general, when a participant successfully signs up for one of your events, our fees are automatically taken out right when the participant pays. Credit card fees are also deducted, and the remaining amount is deposited into your account. Because we charge per successful registration, this means you’re not locked in to an annual contract, and you only pay for what you use.

Many organizations choose to raise the price of their events by a small amount to cover the entire cost of using our software, which results in your participants paying our fees for you.

Other fees that aren’t always tied to a successful registration include:

1. Manually adding a participant to an event
2. Invoicing a participant
3. Successful recurring payments (If you have a recurring payment or multi-payment option set for your event, we don’t charge the regular successful registration fee on these recurring payments.)
4. When a participant disputes a charge

These “Other Fees” are added to a monthly invoice, that’s due at the start of the next month.

Also, if you create a free event for participants, our fee per successful registration is added to this monthly invoice.

The bottom line is this: We’ve been doing this for a while and we are confident our pricing compares favorably with any of our competitors. We’d be happy to walk you through what the true total costs would be to use our software, and compare us against anybody.

Please schedule some time with someone on our team and we’d be happy to answer any of your questions!

TeamSportsAdmin.com is a pay as you go service, therefore, we only offer refunds on our fees when your organization (You), refund one of your participants.

There are two main fees that are charged at the time a participant registers for one of your events.

• The Credit Card Fee (CC Fee), which is a small percentage of the total payment amount charged by credit card for each participant after a successful registration, and
• Our Successful Registration Fee (Successful Registration Fee) assessed when a participant completes a successful registration.

Unless otherwise agreed upon, these charges are processed immediately when your participant successfully registers for an event.

If you need to refund a participant, You will be refunded the entire CC Fee amount that was charged for the initial credit card purchase. We will also refund You 50% of the Team Sports Admin Registration Fee.

You also have the ability to give partial refunds. In this case, You will be refunded the same percentage of the CC Fee amount that you are refunding to your participant. For example, if you are giving a 75% refund to your participant, You will also be refunded 75% of the CC Fee. We do not offer a refund of our Successful Registration Fee for partial refunds.

By default everything is on 2 business day direct deposit.

We offer the ultimate flexibility with daily deposits to your bank account, as well as the ability to schedule deposits by day of the week or month.

We currently allow organizations to select from the following currencies. When selected, your customers will be billed in this currency and their payments will be deposited into your bank account within 2 business days with no exchange rate fees applied.

• United States Dollar (default)
• Canadian Dollar
• Australian Dollar

On top of that, all of your forms will default to match the country that corresponds to that currency, making it easier for you and your participants.

*Please note: The currencies listed above are the ones we support for transactions between us and your organization. If you have international participants signing up for your events, we support over 138 currencies, so they can pay in whatever currency is most convenient for them.

Yes, upgrading and downgrading your subscription is super easy. All you need to do is contact us, and we will make sure you are taken care of. We don’t lock you in to an annual contract, and because our pricing model is based on successful registrations, you are only paying for what you use.